RPA usage examples

Report generation

RPA bots can collect data from different sources, aggregate it, and generate standardized reports. These reports can be shared with stakeholders on a scheduled basis. Automating reporting saves time and ensures timely delivery of accurate information

Invoice processing

AI extracts key information such as vendor names, amounts, and due dates from invoices. RPA bots validate this data against purchase orders and update the accounting systems. This reduces manual effort and errors while speeding up the accounts payable process.

Data migration

RPA transfers data between legacy systems and new platforms, following pre-defined rules for field mapping and validation. This eliminates the need for manual data migration, reducing the time and error potential. It’s ideal for moving bulk data quickly and consistently.

Customer support

AI analyzes incoming support emails to understand customer intent and sentiment. RPA then routes the ticket to the appropriate team or assigns priority based on urgency. This ensures quick response to critical issues, improving customer satisfaction.